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City West Card Activation

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Using online banking

Select ‘Log on to activate your card’

Enter your log on details using your Digital Secure Key

Follow the instructions

By phone

Activate your card in under 60 seconds by calling our automated line, available 24/7.
For debit / Credit cards:

At a cash machine

If you have a debit card (and it's not your first debit card with City West Union), you also have a third option. Just make a PIN transaction (such as a cash withdrawal, balance enquiry or mobile top-up) at a cash machine and your new card will be automatically activated. If you're a joint account holder and have more than one card on the account, you'll need to activate each card individually

Activating your contactless feature

To activate your contactless feature on your new card, you’ll need to make a PIN transaction with the card first. For your security, you will be prompted to enter your PIN from time to time to complete your purchase.

Start your banking with City West Union